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REAL DRY WATERPROOFING

Reviews & Comments From Our Customers

At Real Dry we place the utmost importance on always doing the best job we can. Our reputation means the world to us, and we always make every effort possible to provide the most effective solution to your water problems while striving for a 100% rate of customer satisfaction. One of our mottos: A dry customer is a happy customer!

What better way to convey the lengths to which we'll go in order to solve every one-of-a-kind water problem that comes our way than by sharing the comments of our customers. Below, in their own words, are the assessments and reviews of a cross-section of our current and former clients – and not just meaningless initials attached to phantom individuals living in random towns, but actual people who came to us with genuine water, drainage, mold, and humidity problems to solve.

We let our work speak for itself.

And we think these reviews speak for themselves too.
Real Dry Guys Curt Thumbs Up
Enter the name for this tabbed section: OUR CUSTOMER REVIEWS!
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"Janet and I would just like to say again ‘Thank You’ to you and your crew for the work you've done and services provided. The level of professionalism and the quality of your work has been outstanding. Rest assured that we will call again should the need arise. 

“We will certainly recommend you to any who have a need for your work."

John & Janet Guptill
Peabody, MA

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"We're really happy with the work. Many thanks, Curt. We are very happy with the changes . . . We are already really enjoying our basement and creating new storage and workshop space. It feels like a whole new space . . . Thanks so much for all the work you and your workers did . . . Please thank all the guys from all of us!"

Bonnie Zimmer
Cambridge, MA

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"Professional, prompt, friendly, courteous, neat, hard working – all describe Steve Wall. I am very satisfied with the service Steve has provided since he installed pumps in the basement of my home in August, 2005. His recent visit on my request on February 2nd, 2013, provided two new switches for two pumps. Steve filled me in on the latest technology regarding noisy pumping and battery backup in case of power outage. I am seriously considering the latter because of recent storms and possibility of power outage. I will be contacting him on my final decision."


Dorothy Kleis
Westfield, MA

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"We had been getting water seepage in our basement due to ground water issues. We had several companies come and provide estimates for a perimeter drainage system in our basement. Steve provided a detailed estimate and was very helpful and honest with us in considering ALL of our options, even comparing solutions from other companies without relying on hard-sell tactics. After deciding to use Real Dry, we were pleased with how prompt and professional the crew was. Steve was onsite both days to oversee the installation. The work itself was of high quality and workmanship. Furthermore, the team thoroughly cleaned up all debris after the job was complete. We are very pleased with the finished product as well as the fact that there were no surprises or hidden costs. It has been a year and our basement is still dry. I highly recommend this company and would definitely hire them again."


Karen Howard
Hadley, MA

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"Steve and the crew at Real Dry Waterproofing did a great job waterproofing our basement and family room. Before they fixed the problem, we would get 2 to 3 inches of water in our basement every time there was a big storm with heavy rain. Since the work was done, our basement has stayed very dry thru all the storms we've had in the past 3 years. It only took 2 days to do the job (a 3500 square foot basement), and the workmanship was excellent. Price was very reasonable and I am very pleased we used Real Dry Waterproofing and I would recommend them to anyone who is thinking of waterproofing their home or business."

Tom Sullivan
Sheffield, MA

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"It was late December when one of my two existing sump pumps failed and I was left with a very wet basement. In addition, the pump that was working was poorly installed and I had water in other areas in the basement from seepage issues. I called several 'dry' basement companies, but I decided to go with Curt and Real Dry because he took the time to understand what I wanted and he explained in simple terms the work he would do to get us dry. This included the installation of two professional grade sump pumps with full battery back up and curtain drains installed in my basement to prevent the seepage issues. 

"My basement has been very dry since
Curt and his team started and finished the project. They also did a great job of cleaning up and staying on schedule. I'm very happy that I made the decision to go with Real Dry and I would highly recommend working with them if you have basement issues."

Jason Driggers
Arlington, MA

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"We have lived with a sump pump in our home for over 30 years. The pump was efficient at keeping our basement dry most of the time but during heavy rains we would get seepage and puddles in several areas. In addition, our basement was always damp and musty smelling.

"A friend of ours had used
Real Dry to correct their 'dry basement system' installed by another company and spoke very highly of the people from Real Dry and the work done for them.

"In September of 2011 we contacted
Real Dry for an estimate for correcting our wet basement problem. Steve Wall came to our home and told us what they would do along with an estimate of the cost of the project. He took the time to explain in detail what the project would entail and answered all of our questions.

"
Real Dry installed the system in our basement in October of 2011. It took a day and a half to complete and the cost was on target with the estimate that had been given to us by Steve. Upon completion of the job, the crew did an excellent job cleaning up the basement.

"
Real Dry had to come out twice to "tweak" their system to deal with issues that were particular with our basement and drainage issues. They came out to make the necessary adjustments immediately and we have not had any issues since. Our basement has now been completely dry for over a year and the damp, musty smell is gone. About four months following the installation, I received a phone call from Steve Wall. He called to check if the system was working to our satisfaction. When was the last time you heard of any company doing that?

"Our total experience with
Real Dry Waterproofing has been nothing but positive from beginning to end. If you have a wet or damp basement like we did, I would recommend that you consider contacting Real Dry Waterproofing."

Dennis Bunten
Ludlow, MA

Enter the name for this tabbed section: EVEN MORE REVIEWS!!
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“Hi Curt . . . Pedro and his crew just left. I wanted you to be aware that they were terrific! Pedro took the time to go over what they would be doing today. He had me check their progress multiple times. The completed work looks awesome!

“Most importantly, please know that your guys were so kind, respectful, and skilled. They were incredibly neat too. Doesn't even look like anyone was here. I am so glad that I discovered your company."

Ann O’Neill
Saugus, MA

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"Curt and his team did a great job rebuilding parts of our cottage foundation and installing new French drains to keep the water out. His crew was hardworking, polite, and very neat! (We let them stay in the cottage as it was on an island.) They were very thorough in their work and Curt was a terrific communicator with us about what they were working on each day. He sent us pictures (as we were not there most of the time) of their progress at the end of each day. They were a pleasure to work with and we highly recommend them!"


B.K. Boley
Boston, MA

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"Curt was professional, timely and great to work with on my job. He took the time to explain every detail of the process and was true to his estimate. They worked outside my house and you wouldn't have known they even did anything as they put the mulch back exactly the way it was before the job. OUTSTANDING, you can't go wrong with Curt and his team!"

Deb Jeram
Plainville, MA

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"The people from Real Dry Waterproofing fixed the water problem in our cellar, and it has worked for several years. They were friendly, efficient and did a great job cleaning up. I would recommend them for any water prevention problems."


Dorothy Milne
South Deerfield, MA

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"I used to 'love the sound of rain'. But when I got water in my basement, the sound and sight of rain did not make me happy. Then I had Steve Wall from Real Dry Basement Waterproofing come to my home to give me an estimate for a sump pump and drainage system. Steve was on time, very professional and answered all my questions. Believe me I had a lot of questions for him!

"I hired
Real Dry Basement Waterproofing in September of 2011. His crew came to my home and installed the sump pump and drainage system. The crew was very hard working and pleasant and Steve would drop by and oversee the work. They also did a wonderful job cleaning up when the work was done.

"Every time that sump pump comes on it is 'music to my ears' and it beats the sound of a wet and dry vac! I would not hesitate to use
Real Dry Basement Waterproofing. If you have any questions about their work I would be happy to answer them.  

"My basement has been dry ever since September of 2011 and I 'love the sound of rain' again, and that sump pump too! (Actually it is very quiet.) 

"I consider myself a lucky person to have found
Real Dry."

Janice Caron
South Hadley, MA

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"My name is Janet, and 'the real dry guys' at Real Dry Basement fixed my chronic basement water problem in my home in Amherst. A friend gave me Steve's name and number with a strong recommendation for quality work at a competitive price. I called three companies, who all came out and gave me estimates. One of the estimates involved tearing up my entire yard and had a ridiculous price tag attached. Steve's quote was competitive and the work was all inside – new drain and sump pump. I hired Real Dry Basement to do the job. They were done in 2 days – very professional, and the basement has been bone-dry since. That was almost 3 years ago. I have since hired them to do gutter work, and I would absolutely recommend them for their quality, professionalism and reasonable rates."

Janet Cremins
Amherst, MA

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"When you need the service of home repair professionals, you should have three conditions met. One, the person who assesses your problem and estimates the repair cost should also be the person (or part of the crew) that does the repair. Two, the repair professional should actually do what has been promised. Three, the repair professional should have the expertise and skill to handle any unforeseen problems that may arise.
 
"
Steve and Curt satisfied all three conditions at our Springfield home, but it is not enough to simply use the word 'satisfied'. Steve and Curt showed themselves to be thoroughly honest, forthright, expert at what they do, and deeply skilled at solving hidden problems. (On this latter point: we had some real beauties.) We cannot overstate how good these guys are. You can't find any better anywhere."


Bill Mannetti, Gene Corey, and Marilyn Corey
Springfield, MA

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"Steve and his crew were great. They were fast, clean, and efficient. They also didn't try to sell me on a bunch of stuff I didn't need. I was really impressed with the unique and creative solution that Steve came up with to address my particular basement-water issue. Thanks guys! Keep up the great work!"

Chris Pelletier
Chicopee, MA

Serving Massachusetts, northern Connecticut, Rhode Island & southern New Hampshire

NOTE: The Wetter-Than-Normal Summer is Here Don’t WaitCall Us NOW!

Whether you're nearby in our hometown area of Holyoke, Massachusetts, on the South Shore near our Scituate location, out on Cape Cod, further west in the Berkshires, up on the North Shore, in northern Connecticut or Rhode Island, or even in southern New Hampshire, give us a call (toll-free at 1-855-DRY-TODAY) or reach out to us with our Contact Form and we'll come out and meet with you so we can determine the best way to solve your unique waterproofing issue.

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