“Steve and his whole crew were most responsive, pleasant, and considerate. When you have large men in boots clumping in and out of your kitchen to get to your basement, it helps immeasurably if they're really nice!”
June & Jim Kelly
“Curt Guenther of Real Dry reviewed the situation very carefully on his first visit and proposed a simple but effective resolution. When I had questions, he returned to walk me through the proposal.
“Real Dry’s crew executed the plan within three days. Not because it was easy, but because they worked hard and varied the size of the crew according to each day’s planned work. They were professional, easy to work with, and answered questions willingly when I would arrive to review the process. When we had what turned out to be a minor problem, the crew manager was there in 30 minutes on a Friday afternoon to review my concern and arrived Monday morning to rectify the situation.”
“Bear in mind that our crawlspace has four separate interior areas and while the height is reasonable at 3-4 feet, to get between the areas you need to crawl on hands and knees. Getting around, excavating, clearing debris is difficult. The floor is sand and rock, which is hard to level. Anyway, here are the elements of the project:
- Remove all old fiberglass insulation between the floor joists that are the ‘roof’ of the crawl space, remove all other debris, and rake the floor level. Note that a lot of large rocks had to be removed which was difficult and back-breaking work.
- Repair a crack in one of the foundation walls
- Pour a new reinforced footing under a different wall
- Seal a square opening in the foundation where a drain pipe passes through the wall below grade
- Replace several lally columns and install two new lally columns with new footings
- Seal all the crawlspace vents
- Install a vapor barrier over the floor and up the walls to just under the sill
- Install a commercial dehumidifier
- Frame and build a new crawlspace entry door to be exceptionally strong and watertight
“I installed a remote-sensing hygrometer to keep track of the humidifier. The hygrometer now reads consistently between 50 and 55% humidity, which is perfect for preserving the integrity of the wood structure. I can feel the dryness of the crawl space whenever I go in it.
“This was one of those big, scary projects that’s been on my to-do list for a long time and it's a tremendous relief to have it done, and done so well. As an added and unexpected benefit, our house doesn’t have mice anymore. They used to get in through the crawl space and now they can’t.
“I highly recommend Curt and his team for any project involving basements, crawl spaces, or foundations.”
South Deerfield, MA
“In addition, Steve called us a few days after the work was completed to make sure that everything was fine, and that there was no evidence of water in the basement. He wanted us to know that their work is guaranteed; if anything goes wrong, they are available to come out and fix the problem”
Phil & Donna Petitt
Christopher & Tatiana McCluskie
“Wow! Who does that? Giving free advice in his line of work! I hired him and his crew and boy what a great job they did! The pump is running as I type this testimonial. I had no idea that I had so much water running under my foundation. The dehumidifier which has been running steadily into a five gallon bucket shuts off and stays off for quite a while whereas it never shut off before the installation. What a great job those guys did! And the cleanup as well. I wish I had hired them three years ago. I’m glad I did now and I highly recommend them to anyone with water problems in their basement. At least let Steve come and speak with you.”
West Springfield, MA
"I hired Real Dry Basement Waterproofing in September of 2011. His crew came to my home and installed the sump pump and drainage system. The crew was very hard working and pleasant and Steve would drop by and oversee the work. They also did a wonderful job cleaning up when the work was done.
"Every time that sump pump comes on it is 'music to my ears' and it beats the sound of a wet and dry vac! I would not hesitate to use Real Dry Basement Waterproofing. If you have any questions about their work I would be happy to answer them.
"My basement has been dry ever since September of 2011 and I 'love the sound of rain' again, and that sump pump too! (Actually it is very quiet.)
"I consider myself a lucky person to have found Real Dry."
South Hadley, MA
“Even with a few winter weather events thrown in, the job was done on time and with great care. We’ve been completely satisfied with the French drain system and have not had a single issue since it was installed … and we have had plenty of rain and snow to give it a good test.
“I would not hesitate to recommend Real Dry Waterproofing to anyone. In fact, I have recommended you guys to several folks already!”
Buzzards Bay, MA
“We will certainly recommend you to any who have a need for your work."
John & Janet Guptill
South Deerfield, MA
"Steve and Curt satisfied all three conditions at our Springfield home, but it is not enough to simply use the word 'satisfied'. Steve and Curt showed themselves to be thoroughly honest, forthright, expert at what they do, and deeply skilled at solving hidden problems. (On this latter point: we had some real beauties.) We cannot overstate how good these guys are. You can't find any better anywhere."
Bill Mannetti, Gene Corey, and Marilyn Corey
“Most importantly, please know that your guys were so kind, respectful, and skilled. They were incredibly neat too. Doesn't even look like anyone was here. I am so glad that I discovered your company."
"My basement has been very dry since Curt and his team started and finished the project. They also did a great job of cleaning up and staying on schedule. I'm very happy that I made the decision to go with Real Dry and I would highly recommend working with them if you have basement issues."
"A friend of ours had used Real Dry to correct their 'dry basement system' installed by another company and spoke very highly of the people from Real Dry and the work done for them.
"In September of 2011 we contacted Real Dry for an estimate for correcting our wet basement problem. Steve Wall came to our home and told us what they would do along with an estimate of the cost of the project. He took the time to explain in detail what the project would entail and answered all of our questions.
"Real Dry installed the system in our basement in October of 2011. It took a day and a half to complete and the cost was on target with the estimate that had been given to us by Steve. Upon completion of the job, the crew did an excellent job cleaning up the basement.
"Real Dry had to come out twice to "tweak" their system to deal with issues that were particular with our basement and drainage issues. They came out to make the necessary adjustments immediately and we have not had any issues since. Our basement has now been completely dry for over a year and the damp, musty smell is gone. About four months following the installation, I received a phone call from Steve Wall. He called to check if the system was working to our satisfaction. When was the last time you heard of any company doing that?
"Our total experience with Real Dry Waterproofing has been nothing but positive from beginning to end. If you have a wet or damp basement like we did, I would recommend that you consider contacting Real Dry Waterproofing."
Serving Massachusetts, northern Connecticut, Rhode Island & southern New Hampshire
Whether you're nearby in our hometown area of Holyoke, Massachusetts, on the South Shore near our Scituate location, out on Cape Cod, further west in the Berkshires, up on the North Shore, in northern Connecticut or Rhode Island, or even in southern New Hampshire, give us a call (toll-free at 1-855-DRY-TODAY) or reach out to us with our Contact Form and we'll come out and meet with you so we can determine the best way to solve your unique waterproofing issue.